Showing posts with label Complaints. Show all posts
Showing posts with label Complaints. Show all posts

Saturday, 11 January 2014

The Australian Spin

Hello again.
I have a bee under my hat and it's name is bullshit.
Let me now clarify. I really, really, really hate it, when unskilled people try to spin crap. What makes it worse is when the general public believes that crap. Without trying to sound big-headed, I am a very good spin doctor and can smell when someone is spinning garbage (called "Spin Spotting"). I myself, never lie when putting a good spin on something that would normally be seen as bad. It's not good policy to lie, because invariably, someone will catch you out. So don't. If you absolutely must, make it very small and easily hidden. Every day now, I seem to be bombarded with bad or non-existent spin doctoring. Everything from Politicians and public servants to companies and private individuals. Everyone seems to be writing their own lines, and they stink.

SPIN ME A RAINBOW
Now. Spinning a yarn (as we say here in Australia) is as old as the hills. Some are good at it and some suck. The mark of a really good yarn is to keep as much truth in it as possible. Keep your embellishments small. Really small. That way, if someone picks on a particular point you can usually step around the spin and direct the focus onto the truth. But what is a Spin Doctor? Well. A spin doctor is a type of PR agent. Most PR agents though, are terrible at spin, and most spinners are terrible at true PR. If you can find someone who can do both and do them well, you have a real jewel on your hands. Most people link spin doctors to Politicians, but the truth of the matter is that most politicians are egomaniac lawyers and think they can handle their own spin. It's just not true, no matter how much they lie to themselves. Some don't even have a PR rep, which is just plain stupid. A lot of good spinners are tied to companies, major corporations and the like. They handle anything from stockholders meetings to the latest oil spill. Big tobacco had many good spinners, but almost all have left that sinking ship. Spinners now play a bigger role in marketing and advertising than ever before. The ability to write good copy is an aspect of spin.

There are various types of spin or techniques that you can use. They are -

  • Using a particular phrasing that assumes unproven truths
  • The non-denial denial or non-apology apology
  • The delay (just don't wait too long)
  • You can avoid the question completely or bury the bad news (not good methods)
  • Claim that mistakes were made (the pity factor sometimes works)
  • Use misdirection and/or diversion (useful for illusionists)
  • And finally, cherry picking (only the good ones)
There are various ways to spin a yarn but I will start with my favorites. 'Cherry Picking' - It's just picking the best pieces of a story and leaving the rest. Simple. Not really useful on it's own but when incorporated with say, 'Misdirection', it becomes very sneaky. So you get "Sadly, look at what the opposition are doing. Oh! Here's a balloon! isn't that pretty?". See what I mean? 'The Delay' is useful if you know you have some good news coming up that will overshadow the bad news when you release them at the same time. Also if you have a balls-up too big to completely cover, you could use the 'Mistakes Were Made' ploy. If it's seen that you are being honest, even if it's only a small bit of earnestness, you can sometimes generate pity which can be stored like money in the bank. I think you know enough about technique, let's move on.


POLITICAL SPIN
One thing I don't agree with is the use of Spin Doctors to create smear campaigns. I feel sullied by it. In the last election, the LNP spinners went nuts with it. I saw right through it all, but was constantly amazed at the way the general public lapped it up like an obedient mutt. On the other side, I watched the ALP spinners floundering in a vast sea of muck which eventually went right over their collective heads and drowned the lot of them.
Something I was told in marketing at college, the very first thing actually, was never shitcan the opposition. You should always open with "They're good, but WE are a gazillion times better." That should always be your starting point whenever you begin a campaign. If, however, your opponent opens with "They suck the blood from small children and kidnap old people forcing them into labor camps", all bets are off and you can start writing a campaign that will make people too scared to go with the other camp.

SCARY SPIN
Fear. A powerful weapon in a spin doctors hands. It can be used in many ways, but I warn you now, karma will bite you on the arse if you use it unwisely. Fear was employed in the last Australian Federal Election, it was not used well or intelligently. Oh yes, it achieved it's goal of getting LNP into power, but in the long term you just can't sustain the fear. When that happens, people eventually look under the bed and discover that there was no boogy man after all. Then you're in trouble. If you can't devise a way to move from the fear to a positive response seamlessly, you are fucked. In the end, people will resent the fact that you made them afraid of nothing and will lynch you at the next opportunity. So. I say again. Use fear wisely, use it sparingly, and above all, use it intelligently.

I'm all typed out for now. I may come back to this subject at a later time. But then again, I may not. If you want to be a spin doctor, I say good luck to you. It's a minefield out there, one wrong step and KABLAM your career is over and you'll be flipping burgers at Macca's. To all you smiling shit-eaters out there I say, keep smiling.
But don't forget to clean your teeth!

Who loves ya' baby?
Dr Guy.

Thursday, 11 October 2012

How's My Driving?

Wow. Where do I start? I suppose I'll just have to get straight to the point. Queensland drivers are the worst I've ever encountered. I have been driving professionally (off and on) for about 20 years, and have done so in every state in Australia. In that time I've seen some pretty bad drivers doing some real bonehead things. Most Queensland drivers behave that way all the time. Examples? OK.
  1. Roundabouts - If they think they can make it through they just go for it, without indicating or incorrect use of indicators. They never give way to the right if they can help it.
  2. Traffic Lights - Amber means floor it. Red is just a slightly darker Amber.
  3. Courtesy - Nonexistant. Make sure you get as close to the car in front so that asshole in the merging lane can't get in. Right? Nope, wrong again.
  4. Common Sense - None. Cutting in front of that truck just before the red light you're stopping at is not a clever thing to do. Your rear number plate won't look good embedded into the back of your head.
  5. Commodores - If you own a Holden Commodore you have made it to the top of the Fuckwit pile. Queensland Commodore drivers are the very worst in the universe. Especially 'P' platers.
  6. Unroadworthy cars - I have never seen so many crapboxes on the road except in Queensland. Bald tires, fucked shocks, rust holes you can put your hand through, oil dripping constantly from the engine. smoke pouring out the exhaust. Just to name a few. Pathetic.
  7. Speeding - Everyone in Queensland breaks the speed limit. The only exeptions to the rule are, if they see a speed camera ahead, if there's a cop car in the vicinity or school zones (because of the speed cameras that may be lurking).
  8. Texting - This is mainly young women doing this but I have seen some guys doing it too. Braindead morons.
  9. Loud Music - Make sure that everyone within a five mile radius can hear what crap taste you have in music. Also good for drowning out the sound of those annoying emergency vehicle sirens.
  10. (Last but not least) Oversize Cars (e.g.4x4's) - These bloated, overweight heaps of garbage shouldn't be allowed out of the caryards. But I suppose the bloated, overweight owners of these four wheeled dinosaurs just can't fit into a normal car. The fact that they are bigger than the other road users doesn't give them the right to drive like a complete prick though.
And there you have it, my slightly abridged Queensland bad driver checklist. I could have gone on at length and given entire pages to each one, but who would read a diatribe like that?
If you doubt any of this then do my my job for one day and you will see all of these things before morning tea. Trust me.

Hasta Winnebago, The Tow Truck Guy.

Tuesday, 3 May 2011

How's your car?

It never ceases to amaze me at the amount of people that don't maintain their cars properly. I mean, how hard is it to check the tyre pressure or even have a quick look to see if you actually have any tread left on them. The number of cars that I tow in Brisbane with bald tyres is quite astonishing. I'm not just talking low on tread or even heavily worn, these are cars with smooth rubber and sometimes the steel belt is hanging out. I know because when I go to strap the car down, I spike myself in the hand with them.

Also, just a little note to people that are going to have their car towed. Spray a little disinfectant around inside it. Seriously. I'm getting really tired of towing stinky cars. That means you Mr. and Mrs. Bee Ohh.

And on that note I will bid you adieu.

The Tow Truck Guy.

Sunday, 10 April 2011

Funny Shit!

I dropped off a car at a mechanics in Brisbane and noticed a sign on a truck window. The truck was parked outside this workshop on the street.

This is the drivers side window of the truck with the message vissible on the window.
I'm not sure what P.R. company would approve of that kind of advertising but it is definately effective, wouldn't you say? I must say I'm very curious as to the type of complaint and who was complained to. I won't loose any sleep over not knowing though. :)

See you round like a rissole. The Tow Truck Guy.